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Client Feedback

Our client feedback assessment is a crucial tool that helps us understand your experiences and satisfaction with our accounting services. By participating in this process you provide us with essential insights that allow us to refine our offerings and ensure our services meet your needs and expectations. Your feedback is invaluable in helping us enhance our performance and maintain the high standards you deserve.

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Service Evaluation

How would you rate our services?

Question 2 of 17

How satisfied are you with the accounting services provided by us?

A

1 - Very dissatisfied

B

2

C

3

D

4 - Very satisfied

Question 3 of 17

How would you rate the quality of our financial reporting an analysis?

A

1 - Very dissatisfied

B

2

C

3

D

4 - Very satisfied

Question 4 of 17

How satisfied are you with how responsive we have been to you inquiries and concerns?

Question 5 of 17

How well do you feel we understand your business and financial needs?

A

1 - Not well at all

B

2

C

3

D

4 - Very well

Communication

How would you rate our communication?

Question 7 of 17

How satisfied are you with the clarity and frequency of our communication?

A

1 - Not well at all

B

2

C

3

D

4 - Very satisfied

Question 8 of 17

How do you prefer to receive communication from us? (Check all that apply)

(Select all that apply)
A

Email

B

Phone

C

Online meetings

D

Other (please specify)

Professionalism and Trust

How would you rate our professionalism and trust?

Question 10 of 17

How satisfied are you with the professionalism of our team?

A

1 - Very dissatisfied

B

2

C

3

D

4 - Very satisfied

Question 11 of 17

How satisfied are you in the confidentiality and security of your financial information with us?

A

1 - Very dissatisfied

B

2

C

3

D

4 - Very satisfied

Overall Experience

How would you rate your overall experience?

Question 13 of 17

Would you recommend us to other businesses or colleagues?

A

1 - Not at all

B

2

C

3

D

4 - Happy to recommend

Question 14 of 17

What do you like most about our services?

Question 15 of 17

What areas do you feel we could improve on?

Question 16 of 17

Additional comments or suggestions:

Thank You!

Thank you for taking the time to complete this survey. Your feedback is invaluable to us as we strive to improve our services and better meet your needs.

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